Business Operations Manager

About Us

Emberline is a new and dynamic firm specializing in evaluating, investing, and growing software and technology businesses. We are a small, entrepreneurial team that operates in a highly collaborative environment. We uphold integrity, encourage self-reliance and value curiosity. Our company mission is to create value and drive success for our portfolio companies through strategic investments, comprehensive management support, and a focus on long-term growth. We believe every team member must be empowered to contribute to our collective success.

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Role Description

We are looking for a proactive and highly organized Operations Manager to enhance our company's efficiency and contribute to building our organization. In this role, you will support our partners by handling administrative duties, building best practices, and assisting with investor, company, and deal activities. You will work closely with our partners, gaining a deep understanding of our business and its value proposition to investors. Additionally, you will lead special projects, draft reports and presentations, and contribute to preliminary research and due diligence. Your efforts will directly improve our deal processes, investor satisfaction, and overall business success. This position could have a big impact on you and your career, giving you lots of responsibility and exposure to C-suite executives. If you are a proactive problem solver with strong communication skills, we invite you to join our team and make a significant impact on our operations and growth.

This role is part-time for up to 30 hours per week. This is a flexible role, so if you have done this before in a full-time environment and enjoyed the work, but now have other commitments that make it difficult for you to make a full-time commitment, this may be a great fit. We will work with you to establish preferred working hours with occasional flexibility around business activity.

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Responsibilities

Administrative Management

• Take charge of all administrative functions with minimal direction, ensuring our operations run smoothly and efficiently.
• Manage correspondence, logistics, meeting minutes, follow-up items, and project tasks.
• Complete and organize critical documents and filings in a timely manner.

Transaction and Investor Support

• Provide essential investor relations support to the team, serving as the first point of contact for key requests.
• Facilitate M&A activities by managing and supporting various deal related workstreams.
• Support our team with various content marketing initiatives, including presentations, marketing literature, blogs, and newsletters.

Systems and Process Optimization

• Develop and maintain streamlined organizational systems to improve our operations such as creating Standard Operating Procedures (SOPs).
• Ensure all systems are user-friendly and accessible, making you the go-to person for organizational excellence.

Project Management

• Lead and support special projects, contributing to strategic initiatives such as website redesigns, data migrations, and other initiatives
• Conduct research and compile data to support executive decision-making as well as drafting project scopes and managing timelines to ensure successful project completion.
• Monitor and manage budgets and expenses.

• Liaise with vendors, contractors, and service providers as needed.

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Requirements

• Demonstrated success in project management, administration and professional collaboration with at least 3+ years of experience. No previous experience in our industry is required.
• Your application should include a short video (link provided in application) explaining how your experience aligns with the role—standalone resume submissions will be ignored.
• This role is part time and hourly for up to 30 hours per week. Rates will be commensurate with experience.
• Due to regulatory and compliance considerations, we are unable to hire candidates residing in California, New York, Massachusetts, Washington or New Jersey.

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You will love this role if you like

Being Organized

• You love being organized and ensuring no important details are overlooked.
• You enjoy prioritizing tasks effectively and have a knack for planning, organizing, and scheduling.
• You proactively address potential conflicts to keep projects on track and running smoothly.

Having a Positive Attitude

• You approach work with enthusiasm, passion, and a can-do attitude.
• You enjoy working independently and taking initiative without needing constant direction.
• You are open to feedback and continuously seek improvement.

Using Your Communication Skills

• You excel at business etiquette and have excellent communication skills.
• You build and maintain strong interpersonal relationships within the team and with external partners.

Learning New Things

• You quickly absorb and understand new information, demonstrating a high level of intellectual curiosity.
• You enjoy proposing and implementing innovative solutions to challenges.
• You are curious about business operations, strategy, investor relations, and M&A processes, eager to learn and contribute in these areas.

Being a Part of a Professional Team

• You maintain accountability for your actions and take responsibility without shifting blame.
• You treat all individuals with respect and uphold a high level of integrity.
• You build and maintain trust, ensuring confidence in all professional interactions.

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Bonus Attributes

• You have a legal background or exposure, providing an edge in handling various documents and filing tasks.
• You have experience in content creation such as newsletters, blog posts, marketing literature, etc.
• You are interested in understanding how business operations, strategy, and M&A work, adding value to your role and the company.

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How to Apply

Note: This is a syndicated job post, meaning it was not posted to Fractional Jobs directly, so we don't have control over the application process. To apply, click on the "View Application" and follow the application's instructions.

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