About Us

LILT is the leading AI solution for enterprise translations. Our stack made up of our Contextual AI Engine, Connector APIs, and Human Adaptive Feedback enables global organizations to adopt a true AI translation strategy, focusing on business outcomes instead of outputs. With LILT, innovative, category-defining organizations like Intel, ASICS, WalkMe, and Canva are using AI technology to deliver multilingual, digital customer experiences at scale.

While our core AI technology might share similarities with ChatGPT and Google Translate, it's what we do with it that makes LILT truly revolutionary. Our patented Contextual AI Engine goes beyond basic translations, understanding the nuance of our customer's content and target audience to deliver hyper-accurate, business-focused results. Our connector-first approach seamlessly integrates with our customer's existing workflows, and our human-adapted feedback loop ensures continuous improvement, making LILT a constantly evolving AI partner for your global ambitions.

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Our Story

Our founders, Spence and John met at Google working on Google Translate.  As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. They were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company and left to start a new company to address this need – LILT.

At its core, LILT has always been a machine learning company since its incorporation on March 6, 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, believing that this foundation was imperative to the future of enterprise translation.

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About the Role

LILT is seeking a highly experienced and motivated Business Systems Architect to lead our technology strategy and oversee the implementation of key systems. This is a critical role that will shape LILT's technology landscape and ensure our systems are scalable, robust, and aligned with our business goals. While we’re looking for someone with a broad range of skills, we’re open to flexible approaches and are committed to supporting you with resources to help realize this vision.

This is a fractional role, approximately 20 hours per week. Working hours must overlap with US PST or EST.

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Responsibilities

• Develop and maintain a comprehensive enterprise architecture for LILT: Partner with BizOps and Engineering to define the overall technology vision, strategy, and roadmap to support LILT's growth and evolving needs.
• Lead the implementation of a new CPQ and billing system: Oversee the integration and deployment of a new CPQ and billing software, ensuring seamless integration with existing systems like Salesforce and NetSuite.
• Optimize existing systems: Evaluate and improve the current implementation of Salesforce, JIRA, NetSuite, data pipeline tools (Hightouch, Stitch, Fivetran, Zapier), and other critical business applications to enhance efficiency and effectiveness.
• Champion integration: Define and implement a robust integration strategy across all platforms, leveraging tools like Workato, Boomi, or similar to create a cohesive and efficient technology ecosystem.
• Ensure data integrity: Develop and implement strategies to address data integrity issues and leverage data warehousing solutions like BigQuery, Snowflake for business insights.
• Provide technical leadership: Guide employees and contractors, providing technical direction, and fostering a collaborative environment to ensure project success.
• Communicate effectively: Bridge the gap between business needs and technical solutions, effectively communicating complex technical concepts to non-technical stakeholders.

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Qualifications

• 8+ years of experience in enterprise software architecture, with a focus on SaaS
• Deep knowledge of Salesforce, JIRA, NetSuite, and modern billing platforms. Hands-on experience with Salesforce, JIRA, Netsuite is a significant plus though familiarity with equivalent systems will also be considered.
• Experience with data integration platforms (such as Fivetran, Hightouch, Stitch, Zapier, Workato, etc.) and API-driven architectures, with a good understanding of data migration and ETL processes.
• Familiarity with marketing automation systems and their integration with CRM platforms.
• Proven track record of successfully implementing large-scale billing system projects.
• Strong understanding of data warehousing and analytical skills.
• Excellent communication, interpersonal, and leadership skills.
• Proactive problem-solver with a hands-on approach.
• Adaptable and able to work in a fast-paced, growing environment.
• Strategic thinker with the ability to execute tactical solutions.

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At LILT, we understand that every candidate brings a unique mix of skills and experiences. We’re committed to providing the resources and support needed to help you succeed in this role.

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How to Apply

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