Account Executive

About Us

WOW24-7 Inc. is a boutique Customer Support Outsourcing company (BPO), based in Wyoming with Service delivery centers across LatAm & Eastern Europe. We provide Nearshore & Offshore 24/7 customer support and technical support services to medium-sized businesses in North America and the EU (SaaS, e-commerce, fashion, travel, and IoT mainly).

We are looking for a highly motivated individual to join our Sales team as a Fractional Account Executive with mandatory BPO experience - 100% Remote.

Important Note: We will only consider candidates with experience selling customer care, contact center, and CX outsourcing services.

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Qualifications

• 5+ years of direct work experience in selling BPO services (Customer Support specifically), focus on the US market;
• Strong network of CX and Contact Center Leaders;
• Ability to prospect and generate the sales pipeline;
• Strong knowledge of sales processes, methods, best practices, and techniques;
• Extensive experience in building prospective relationships with potential clients;
• Strong problem-identification, and objection-handling skills;
• Great active listening skills;
• Confident and professional approach at work;
• Exceptional verbal communication and presentation skills;
• Self-motivated, with a high level of integrity and work ethic.

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Responsibilities

• Service to sell: Customer Support Outsourcing / BPO Services (monthly subscription starting from $1,250/month and going up to $300,000/month)
• Outbound & Inbound sales calls
• Create Sales Opportunities and turn them into Closed Won deals
• Working with SDR and Marketing Department to effectively convert inbound & outbound leads into clients
• Conducting presentation calls for leads (online)
• Negotiating contractual terms with prospects
• Deep understanding of the company's services and finding a sustainable solution for each potential client
• Work in Hubspot CRM, keep track of the progress
• Monitor competitors and market trends.

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We offer

• Remote Work;
• Competitive salary & performance-based sales commissions;
• Friendly & healthy company culture;
• Stable environment and career development opportunities;
• Paid 18 working days of vacation.

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How to Apply

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